Enabling Two-Factor Authentication for ScaleGrid DBaaS

Enabling two-factor authentication is an important upgrade to the security of your ScaleGrid account. If your password is compromised, an attacker will still be unable to gain access to your account if they do not have access to the authentication device initialized with the two-factor secret of your account.

You can enable two-factor authentication in three easy steps:

  1. Log in to your account at console.scalegrid.io, navigate to the Settings and select the ‘Two-factor auth” tab, and check “Enable two-factor auth”.
  2. Scan the displayed QR code using the Google Authenticator App on your smartphone.
  3. Click “Save” to save your settings.

Enable two factor auth for mongodb hosting

In order to test your two-factor authentication settings, log out of the console and attempt to log back in.  After entering your username and password, you’ll be prompted for your two-factor authentication code.

Two factor auth with MongoDirector

Adding Additional Devices

Once you’ve enabled two-factor authentication, adding additional devices is easy.

  1. Log in and navigate back to the two-factor authentication page in your Settings.
  2. If you have two-factor authentication enabled, the Settings page will show your current QR code. Scan this QR code from the additional devices that you wish to add.

Resetting the Two-Factor Authentication Secret

In some scenarios, you might wish to reset your two-factor authentication. For example, if one of your authentication devices is stolen, we recommend resetting this for your account.

Here are the steps to reset your two-factor authentication secret:

  1. Log in and navigate back to the two-factor authentication page in your Settings.
  2. Uncheck and recheck the ‘Enable two-factor auth’ checkbox to reset your code.
  3. Remember to save your settings before you navigate away from the page.

Lost Device & Other Scenarios

If you’ve lost your primary two-factor authentication device, we recommend you reset your two factor auth secret. In order to do this please follow the ‘Forgot Password’ flow. This will give you an option to reset your two-factor authentication secret.